Operations and HR Director

ABOUT JOLT

Jolt is a non-profit organization founded in 2016 to increase the civic participation of Latinos in Texas to build a stronger democracy and ensure that everyone’s voice is heard. Jolt knows that our democracy works best when everyone gets a seat at the table. That’s why Jolt builds the leadership capacity of Latinos to mobilize their peers to action. Jolt lifts up the voices of young Latinos in Texas to tell their own stories through creative arts and acts, development institutes, and student leadership. 

Jolt believes that Texas is poised for change, with a growing and disaffected Latino population. Today, 1 in 3 eligible voters in Texas is Latino and projections indicate that by 2030, Latinos will make up the majority of the state’s population. But demographics alone aren’t destiny. Winning change requires building a homegrown movement and a smart, focused, long-term strategy that can deliver equality and power to those who are most excluded and often first impacted.

SUMMARY

The Operations and Human Resources Director plays a vital role in supporting the day-to-day operations of the organization, contributes to the scaling of programs, and drives operational efficiencies and effectiveness. Additionally, the Operations and HR Director will administer and oversee Jolt’s talent acquisition; performance and talent management; benefits and compensation; training and development; disciplinary matters; disputes and investigations; productivity, recognition, and morale; occupational health and safety; and employee and labor relations. This position will also be responsible for assessing organizational needs resulting in policy development to ensure compliance and intra-office operations.

RESPONSIBILITIES AND DUTIES

Operational Management:

• Ensure compliance of 501c3 and 501c4 including financial allocations and programmatic work
• Manage daily operations, negotiate vendor and supplier contracts and relationships, and address general operating needs
• Effectively manage and assist with vendor contracts for all organization operations with the oversight of the Executive Director.
• Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations and modifies policies and practices to maintain compliance.

Budgeting/Finance Management: 

• Develops and implements departmental budgets with the oversight of the Executive Director
• In collaboration with the bookkeeping firm, manage monthly financial reconciliation, including proper expenditure recordkeeping, reviewing journal entries, account balance reconciliations, and report preparation. 
• Collaborate with the development team to record and track pledges in accounting software and database accurately and timely, review donor data, and provide financial reports as needed.
• Oversees revenue and expense management including accounts receivable and payable
• Manages the annual audit process and facilitate coordination of efforts with the audit firm

Human Resource Management:

• Leading talent acquisition initiatives, including recruitment, screening, and onboarding new employees. 
• Develop and facilitate training materials and performance management tools to define departmental goals and develop and implement individualized work plans and performance reviews
• Addressing employee relations issues, resolving conflicts, and ensuring compliance with labor laws and collective bargaining agreement
• Maintain confidentiality: including documents, correspondence, and verbal and written communications, ensuring they remain secure and confidential

SKILLS AND QUALIFICATIONS 

• Bachelor's degree in Business Administration, Human Resources, or related field 
• 7+ years of operations and human resource management experience.
• SHRM-CP, SHRM-SCP,  SPHR, PHR, or equivalent preferred
• Quickbooks Online experience 
• Valid driver’s license and reliable transportation, ability to commute across the city (ies) and to other regions 
• Standard hours are Monday through Friday 9 AM to 5 PM with strong flexibility to adjust schedule in accordance with assignments
• Ability to carry and set up tabling/event equipment of at least 20 pounds 
• Ability to stand or sit for an extended period of time while working in an indoor environment
• Prior experience in labor relations preferred
• Working knowledge on Texas employment law, recruitment, selection, and retention initiatives, EEO, EEOC, benefits administration, and affirmative action.
• A track record of working effectively with diverse communities 
• Knowledge of legal rules and guidelines governing Texas non-profits
• Excellent leadership, interpersonal, and negotiation skills
• Strong verbal, writing, editing, and presenting skills with ability to synthesize information and communicate effectively
• A demonstrated ability to be self-motivated, adaptable, and to work independently and as part of a team
• Strong organizational skills and showing attention to detail 
• Maintain professionalism and strict confidentiality
• Ability to meet deadlines with progress updates in a fast paced environment 
• Experience in developing and facilitating trainings
• Travel is required as needed (including overnight stays, weekends and evenings)

PREFERRED QUALIFICATIONS

• Bilingual (English and Spanish) 
• Experience managing paid staff and/or volunteers
• Experience in working with Google Suite, Quickbooks Online, Quickbooks Time, Gusto, JazzHR, or similar software 

BENEFITS

• Jolt’s benefit package includes full employer-covered health care, employer match retirement contribution up to 4%, employer-provided life insurance policy, monthly cell phone reimbursement, holidays, and 30 days of paid time off (inclusive of sick, personal, and vacation time). Standard business office hours apply to this position and will discuss with selected candidates during the interview.